When faced with the overwhelming task of securing support services for an individual with disabilities, parents and/or caregivers often are not completely equipped for the long and arduous process.
Opengate staff member, Dr. Amy Ruppmann, recently assisted a neighboring family who reached out to us for help applying for Medicaid Waiver service.
As you can see by the following letter, Amy was able to step in before the family became disheartened by all that is required.
Dear Mr. Hulten,
This correspondence is sorely overdue! My husband and I want to take the opportunity to thank you from the bottom of our hearts, not only for responding to my recent “S.O.S” related to securing help to apply for Medicaid Waiver services and everything else that’s required for eventual group home placement for his adult sister, but for sending us the angel that is Amy Ruppmann!!!! She has been our life-saver, patiently helping us complete the MANY steps, procedures, paperwork, documentation, etc. involved in such processes. To say that she is efficient, thorough, compassionate and one who “goes the extra mile” is a tremendous understatement! We honestly cannot fathom being left to accomplish this overwhelming task alone and are forever grateful that we won’t have to be!
With Sincere Appreciation, Cynthia M. Greco
Although Mr. Greco’s sister is not a resident of Opengate, the family lives near one of our group homes and we were happy to help them.
Dr. Amy Ruppmann has been employed at Opengate for approximately 10 years. During this time, she has held positions of Social Work Assistant, Corporate Compliance Specialist, and Personal Outcomes Measures (POMs) interviewer. She recently earned her PhD in Mental Health Counseling and has been promoted to Director of Training and Staff Development.
Many thanks to you, Dr. Ruppmann. Opengate is proud of your ability to accomplish things that others may be unable to do. Your service to our staff members, individuals, and their families is greatly appreciated.