This was a winter for the record books! Back to back snowstorms were a huge challenge with bad weather and hazardous traveling conditions. But, Opengate staff members rose to the challenge with positive attitudes and provided extra care and comfort for our residents.
One of the risks with snow and wind from these storms is power outages. When we lost power in several of our ICF homes, we needed to relocate 32 residents to our Day Habilitation facility in Hawthorne. Staff members not only transported the residents to Hawthorne, but also made sure that each resident had everything they would need for an extended stay.
Our emergency plan was implemented with precision, assuring that food and other needed supplies were available for each individual. Behind the scenes, phone calls were made to families, laundry was done and meals were prepared. When an emergency situation occurs, it’s amazing how our staff moves forward with confidence through each step.
We are proud to acknowledge everyone who worked extra hours, many staying for several days, to attend to all possible details to ensure the safety of our residents, from Direct Support Professionals to Managers, Nurses and Administrator. It was a team effort that really showed the level of commitment to the individuals Opengate serves.
We can’t forget our wonderful Maintenance staff who did an outstanding job making sure generators were fueled, and our roadways and walkways were cleared of snow. THANK YOU!
When the storms subsided, power was restored and the individuals were returned to their homes, we realized that positive attitudes, flexibility and encouragement went a long way. Many thanks to all for the dedication, hard work, and commitment to our individuals.